HOLMDEL, New Jersey, January 22 /PRNewswire/ --
Sparta Systems, Inc. (Sparta), the maker of TrackWise(R), and the market leader in enterprise quality and compliance management software, announced today that AlfaBeta, the second largest food retailer in Greece, deployed TrackWise as its Quality Management System of record to improve overall customer service and supplier quality while reducing the complexity of its manufacturing process.
With over 135 supermarkets under the AlfaBeta banner, the grocery chain's principal activities are the production, distribution and sale of high-quality packaged and non-packaged foods. The company needed a Quality Management Solution to reduce manufacturing process complexity, ensure supplier quality, track customer complaints and facilitate the full lifecycle management of audits.
"We are pleased that AlfaBeta is using our software to streamline their key operational initiatives," said Ran J. Flam, President and CEO at Sparta Systems. "Our patented QMS software provides a 24/7 business rules engine that delivers a centralized, Web-based system for managing, tracking and reporting all issues and actions. Its workflow engine enforces process steps and ensures issues, events and actions are assigned to appropriate parties for resolution."
TrackWise provides best practices with the flexibility to meet customer's unique needs, delivering capabilities to manage all issues, actions and changes in an integrated system. Automated workflow and configurable business rules ensure processes are followed, while TrackWise streamlines the complaint-handling process and reduces the lifecycle from submission to resolution.
"We are pleased with the Quality Management System TrackWise delivers, ensuring internal assessments and auditing of critical processes," said Dennis Dionissopoulos, Quality Management Director at AlfaBeta. "We are able to identify gaps and risks, and improve the quality and control of our products, stores, warehouses and suppliers across the country."
About Sparta Systems
Sparta Systems, Inc. is the industry leader for global quality and compliance management systems. Its TrackWise product is a web-based enterprise software application used by quality, manufacturing, regulatory affairs, and business professionals to manage quality, compliance issues, and action items across the enterprise. The company has more than 12 years of experience and an extensive customer base in a wide range of highly regulated industries. Sparta Systems offers its customers a complete solution for global quality management needs, including the onsite support required throughout the project lifecycle. More information about Sparta Systems and TrackWise can be found at http://www.sparta-systems.com.
About AlfaBeta Vassilopoulos
AlfaBeta is, since the acquisition of Trofo in 2001, the second largest food retailer in Greece. AlfaBeta focuses on customers looking for competitive pricing as well as high quality products and services. In 1992, Delhaize Group acquired control of AlfaBeta Vassilopoulos. It currently owns 61.3% of AlfaBeta. The Greek operating company of Delhaize Group had 7,800 employees as of December 31, 2006, and was operating 148 stores.
PR Contact: Jon Rabinowitz Director of Marketing Sparta Systems, Inc. Tel: +1-732-203-0400 x121 jon.rabinowitz@sparta-systems.com
Web site: http://www.sparta-systems.com
Jon Rabinowitz, Director of Marketing of Sparta Systems, Inc., +1-732-203-0400, ext. 121, jon.rabinowitz@sparta-systems.com
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