MOUNTAIN VIEW, California, February 5 /PRNewswire/ --
Bytemobile, Inc., the global leader in mobile internet solutions for network operators, today announced the appointment of Warren Simpson as vice president, Worldwide Customer Support. Simpson joined Bytemobile after eight years in technical support management positions at Openwave Systems.
"We are fortunate to be able to add a customer service executive of Warren's caliber to our team," said Hatim Tyabji, executive chairman of Bytemobile. "He has demonstrated his ability to manage large, geographically dispersed support organizations that operate proactively to anticipate customer requirements and ensure customer satisfaction. Warren's leadership will be instrumental in strengthening our global customer support capabilities."
Simpson has over 20 years of technical support experience in the enterprise hardware, application software and telecommunications industry segments. At Openwave, he was director of Technical Support for mobile and messaging product lines in Europe, Middle East and Africa; mobile products worldwide; and third-party stack technologies worldwide. He was responsible for maintenance and support revenue and a staff of over 35 engineers, architects and customer support managers in eight countries. On a regional basis, Simpson's team achieved industry best-in-class customer satisfaction levels and created value-added services to develop new revenue streams.
Prior to Openwave, Simpson held technical support team leadership positions at Northgate Information Systems and McDonnell Douglas. Educated in the U.K., he earned a diploma in Technology and Engineering with distinction in Mathematics.
About Bytemobile, Inc.
Bytemobile is a tier-one provider of mobile internet solutions which optimize the delivery of data, web, multimedia, and advertising services to consumers on feature phones, smartphones and laptops. Today, Bytemobile(R) solutions are installed in the wireless networks of 87 carriers, which serve over one billion mobile subscribers in 53 countries. The company's customers include leading operators such as AT&T, China Mobile, China Unicom, KDDI, KPN, NTT DoCoMo, Orange, Sprint Nextel, T-Mobile, Telecom Italia Mobile, Telefonica O2, Vodafone, and WILLCOM. Bytemobile is a privately held company headquartered in Mountain View, California. The company has regional sales and support offices in Bracknell, U.K.; Dubai, U.A.E.; Tokyo, Japan; Beijing, China; Singapore; and Sydney, Australia; and research and development centers in Patras, Greece and Champaign, Illinois. To learn more about Bytemobile, visit the company's website at http://www.bytemobile.com.
Bytemobile and the Bytemobile logo are trademarks of Bytemobile, Inc. and may be registered in some jurisdictions. All other product or service names are the property of their respective owners.
Web site: http://www.bytemobile.com
Tod Bottari, Director, Corporate Communications of Bytemobile, Inc., +1-650-641-7781, tbottari@bytemobile.com
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