BUCHAREST and BRASOV, Romania, May 19 /PRNewswire/ --
- New State-of-the-Art Facilities Extend CGS Global Delivery Capabilities and Multi-Lingual Customer Care Services
Computer Generated Solutions, Inc. (CGS), a global leader in innovative IT solutions and outsourcing services, today announced a significant expansion of its BPO and customer care outsourcing centers in Romania. CGS Romania S.R.L., a wholly-owned subsidiary of CGS, plans to employ an additional 1,000 employees for its newest state-of-the-art facilities in Bucharest and Brasov. CGS is targeting to employ more than 2,000 employees at its outsourcing facilities in Romania by the end of 2008.
Over the last two years, CGS has made major investments to expand its outsourcing operations in Romania to deliver customer care, technical support, BPO, application and software development services. The company's Romanian and European headquarters are based in Bucharest where the company supports North American and European as well as local Romanian clients. Vertical industries supported range from technology and telecommunications to consumer electronics and financial services.
The new facilities in Bucharest and Brasov provide state-of-the-art infrastructure and technology platforms to expand our service offerings and meet the expanding needs of our global clients in North America and Europe. The new Brasov center is located in the Tractorul Business Park. The new centers have started providing services for clients this month and will be expanding its services to existing and new clients. The company plans to continue its aggressive expansion plans with additional facilities in Bucharest scheduled to open in the fourth quarter of 2008.
"We identified a strategic opportunity three years ago to invest in Romanian and build our global delivery centers in an area where we saw a highly motivated workforce of dedicated, well-educated, professionals and the infrastructure needed to deliver world-class customer care," said Phil Friedman, CGS President, Chairman and CEO. "Since our initial investments in Romania, we have seen demand for our BPO, multi-lingual capabilities and contact center outsourcing services increase dramatically from both our U.S. and European based clients." Friedman continued, "The Brasov and Bucharest centers were designed as state of the art facilities to support our growth and to provide unmatched operational excellence, full security and redundancy, and innovative technologies which will enable us to deliver customer care and process improvement services with outstanding client satisfaction."
Hiring for both management and staff positions for the new facilities is underway and prospective employees should visit the website for employment opportunities at www.cgsinc.ro/careers.
About CGS Romania
Formerly EasyCall Communications, CGS Romania S.R.L. is a leading outsourcing solutions provider of customer care, BPO, FAO, project management and managed services. Founded in 2002, with offices in Bucharest and Brasov, CGS Romania delivers multi-language capabilities that include English, French, Spanish, German, Italian, Hungarian, Russian, Portuguese, Turkish, Dutch, and Nordic languages. For more information visit www.cgsinc.ro
For twenty five years, Computer Generated Solutions, Inc. (CGS) has enabled global organizations to build competitive advantages by delivering cross-industry expertise and technology solutions across multiple platforms. CGS offers end-to-end, technology-enabled business solutions and services including ERP, CRM, PLM, PSA, IT services, systems integration, application development, learning, ILT, staffing, IT help desk, BPO and outsourcing solutions. Established in 1984, CGS is headquartered in New York City and maintains a worldwide presence with 18 offices in North America, Europe and Asia. For more information visit www.cgsinc.com.
Valerie Brodie, Vice President, Global Marketing, Computer Generated Solutions, Inc., +1-212-261-2074, firstname.lastname@example.org