LJUBLJANA, Slovenia, October 29, 2010 /PRNewswire/ -- ISL Online (http://www.islonline.com) has recently released ISL Pronto 2.0. The latest version of enterprise instant messaging software for online customer service, and web support, now allows integration with your existing CRM system by using the Live Chat API.

The whole list of improvements are available at ISL Online website where you can also download the latest version of ISL Pronto, an efficient internet communication tool, that is perfect for a helpdesk service.

ISL Pronto creates a link between a company's personnel, and website visitors, enabling the company to promptly answer customers' sales inquiries, and support requests online, or initiate a desktop sharing session. ISL Pronto can also be used as an enterprise instant messaging tool which allows real-time communication among employees within the company, making the communication flow faster, and more efficient than through emails.

ISL Pronto 2.0 is free for existing ISL Online users.


About ISL Online

http://www.islonline.com has been supplying easy-to-use, on-demand business software for remote desktop support and access, web meetings and instant live chats since 2003 to over 80,000 business users worldwide. The products are bundled together in an 'All in One' pack to offer anyone - from small, midsized, and big businesses, to individuals - a new, easier and secure way to access PCs, for collaboration with clients, partners and employees in real time.


CONTACT: ISL Online Headquarters, Barbara Viskovic | MarketingPR, W:http://www.islonline.com, E: press@islonline.com, T: +386-1-244-77-60