REDMOND, Washington, December 17 /PRNewswire/ --
- Microsoft Dynamics CRM 4.0 delivers flexible power of choice and familiar Outlook experience.
The new version of Microsoft Dynamics CRM, formerly code-named "Titan," has been completed and released to manufacturing, Microsoft Corp. announced today. The new version is offered under two product names: Microsoft Dynamics CRM 4.0 for on-premise and partner-hosted deployments and Microsoft Dynamics CRM Live for Microsoft-hosted deployment. Designed with a single unified-code base for both on-premise and on-demand deployments, Microsoft Dynamics CRM enables customers to choose the right deployment model for their specific business and IT needs, with the flexibility to change deployment models over time if their needs or preferences change.
"Microsoft Dynamics CRM is making the power of choice a reality for businesses around the world," said Brad Wilson, general manager of Microsoft Dynamics CRM at Microsoft. "This new release further enables us to deliver on Microsoft's software plus services strategy and provide our CRM solutions with a great user experience and exceptional business value."
Some of the significant new benefits and capabilities of this new release include these:
-- An advanced multitenant architecture that supports multiple customers per server -- Extended global capabilities including user choice of more than 25 languages and pervasive support for multiple currencies -- New business intelligence capabilities including cross-entity views and an end-user ad hoc reporting wizard -- Advanced business process automation based on Microsoft Windows Workflow Foundation -- New collaboration capabilities with Microsoft Office Communications Server 2007 including real-time presence indicators within the CRM application
The new release of Microsoft Dynamics CRM has been in extensive use over the past year by more than 600 partners around the world and more than 100 early access customers representing a broad range of on-premise, partner-hosted and Microsoft-hosted deployments.
"Microsoft Dynamics CRM 4.0 meets our needs for an enterprise-ready CRM solution," said Dirk Karl, general manager and chief procurement officer at ING Group, a financial institution that offers banking, insurance and asset management services to clients in 50 countries. "It will allow us to easily automate innovative workflows, quickly share knowledge across our global enterprise, and develop a more productive worldwide purchasing and vendor relationship management environment."
Microsoft Dynamics CRM 4.0 will be available worldwide in more than 25 languages. The English language pack will be available within the next seven days to new and existing partners and customers. Nine additional language packs will be available in January and the remaining language packs will be delivered at a rate of four or more each month. Existing customers with an active Software Assurance plan for Microsoft Dynamics CRM are entitled to receive the new release at no additional charge.
The new Microsoft Dynamics Live CRM service is offered only in the US and Canada, and is currently available to a limited number of customers via the Early Access programme.
About Microsoft Dynamics
Microsoft Dynamics is a line of financial, customer relationship and supply chain management solutions that helps businesses work more effectively. Delivered through a network of channel partners providing specialised services, these integrated, adaptable business management solutions work like and with familiar Microsoft software to streamline processes across an entire business.
Founded in 1975, Microsoft (Nasdaq: MSFT) is the worldwide leader in software, services and solutions that help people and businesses realise their full potential.
About Microsoft EMEA (Europe, Middle East and Africa)
Microsoft has operated in EMEA since 1982. In the region Microsoft employs more than 13,000 people in 60 subsidiaries, delivering products and services in 138 countries and territories.
This material is for informational purposes only. Microsoft Corp disclaims all warranties and conditions with regard to use of the material for other purposes. Microsoft Corp shall not, at any time, be liable for any special, direct, indirect or consequential damages, whether in an action of contract, negligence or other action arising out of or in connection with the use or performance of the material. Nothing herein should be construed as constituting any kind of warranty.
Web site: http://www.microsoft.com
Karin Rosain of Waggener Edstrom Worldwide, +1-503-443-7000, firstname.lastname@example.org; NOTE TO EDITORS: If you are interested in viewing additional information on Microsoft in EMEA, please visit http://www.microsoft.com/emea or the EMEA Press Centre at http://www.microsoft.com/emea/presscentre. web links, telephone numbers and titles were correct at the time of publication, but may since have changed. For additional assistance, journalists and analysts may contact the appropriate contacts listed at http://www.microsoft.com/emea/presscentre/contactus.mspx. If you are interested in viewing additional information on Microsoft Corp, please visit the Microsoft web page at http://www.microsoft.com/presspass on Microsoft's corporate information pages. ; Photo: http://www.newscom.com/cgi-bin/prnh/20000822/MSFTLOGO , AP Archive: http://photoarchive.ap.org, PRN Photo Desk, email@example.com