LONDON, March 31 /PRNewswire/ -- Skyguard has launched an unparalleled real time emergency response service on mobiles, for lone workers and individuals at risk. The service utilises GPS technology within the mobile, in the same way as Google's recently launched Latitude product, but is crucially different in that when the user raises an alarm, it connects to Skyguard's 24/7 Incident Management Centre. Trained controllers can see the user's exact location and identify who they are, from information previously entered on a secure web page. The controllers will listen and talk, if it's safe to do so, managing the incident and ensuring the appropriate response services are despatched to exactly where they are required. The software is downloadable from Skyguard's website and competitively priced at only GBP12 per month.
At Skyguard we know that when a customer presses a button to request help, that moment is critical to them. We have therefore used all our resources to ensure that the service we offer at that moment is the best in the industry: people's lives depend on it, says David Ince, Chief Executive of Skyguard. With our subscription pricing, customers can benefit from our unrivalled service for a minimal monthly fee and no capital outlay.
Editor's notes
About Skyguard Technologies Limited
Based in Surrey, Skyguard was established in 2000 to provide the UK's premier backup and assistance service for lone workers and anyone at risk. Three years' market research and technology design (to source the right devices and develop the best software) was followed by over GBP3 million invested in setting-up the service infrastructure. Extensive field trials with the Police and other organisations followed in 2006. The result is Skyguard's 24 hour monitoring and response service which deals with life threatening incidents, and is used and trusted by the Police.
The company is chaired by Lord Dear, the highly respected former Chief Constable of the West Midlands Police, who is active in crime and justice issues in the House of Lords.
Additional information:
Mobile Phone Software
The GPS functionality of the mobile phone, allows Skyguard's Incident Management Centre staff to accurately locate end users when the alarm call is raised. A two-way voice channel is opened so that Skyguard staff can listen to incidents as they unfold and talk to the user if it's safe to do so, thus helping them better assess and react to the emergency. All sound is recorded, meaning that information about the incident can be used as evidence should the incident lead to prosecution.
The purpose built software is downloadable and currently compatible with Windows Mobile version 5, 6 and 6.1, and will shortly be available on Symbian Series 60 and Blackberry platforms.
Incident Management Centre
Skyguard's purpose built 24/7 Incident Management Centre is staffed by professionals who have been carefully selected and trained to deal with stressful or violent situations. Skyguard's purpose built software means they have real-time information on hand, enabling them to see whatever information a user has entered securely into the system. This may include relevant information such as medical history, job, location, and backup preferences - all of which helps them to assess the incident quickly.
National Response Service
Skyguard's nationwide mobile response service personnel are all tutored to diffuse potentially explosive situations, police checked, screened to BS7858, members of the Security Industry Authority, and trained to be a calming influence in dangerous or distressing situations.
Email: pr@skyguardgroup.com.
Press Contact: For further information, images, interviews or product review samples, please contact: Will Murray, Marketing Director, Tel: +44(0)208-786-3305, Email: pr@skyguardgroup.com. Skyguard Technologies Ltd, Skyguard House, 457 Kingston Road, Epsom, Surrey, KT19 0DB.
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