MUMBAI, April 2 /PRNewswire/ --
- TIS' Electronic Performance Support Systems (EPSS) Aim to Accelerate Time-to-Competence and Implement Standard Knowledge Systems Across Organizations
Global leader in learning solutions, Tata Interactive Systems offers Electronic Performance Support Systems that enable organizations to improve processes, set organization-wide standards, and in-turn generate greater productivity from the customer-facing networks.
In any customer-facing or contact center environment, TIS EPSS facilitates prompt decision making by proactively generating the most pertinent information and responses; thereby reducing the average handling time (AHT) and enhancing the customer's experience.