LONDON, October 30 /PRNewswire/ -- DialAFlight has gone live with a unique tool designed to help customers get personal recommendations for hotels from the company's employees.
The revolutionary 'I've stayed at your hotel' software is the first of its kind. According to a DialAFlight spokesman, no other travel site has this software, with which you can speak to an agent that has stayed at the hotel on the page.
The software can be found on the 'Hotels' section of the DialAFlight website. Click on a city, and a choice of hotels will appear, some with the 'I've stayed here' icon attached. Users simply hover over the hotel to see contact information for a customer service agent at the call centre, whom they can call directly to get a personal review.
The move comes as budget airlines face criticism for inflated hidden charges and poor customer service. One online reviewer praised DialAFlight's customer-focussed approach: I have been using DialAFlight for a while now, and I have to say that their service is absolutely impeccable. The staff will do their utmost to help you along the booking process, and if the call begins to become lengthy, they will call you back within the time that they state.
DialAFlight is one of the UK's 10 top travel companies offering cheap flights, hotels, car hire, city breaks and business travel. DialAFlight offer more than six million cheap flights to a wide range of destinations around the world including flights to Australia and flights to New Zealand (http://www.dialaflight.com/flights/newzealand).
For more information visit http://www.dialaflight.com.
CONTACT: Media Contact: Karen Hart, DialAFlight, Tel: +44(0)2079629966