LONDON, August 26 /PRNewswire/ -- Falcon Copiers Plc is a leading national supplier of photocopiers, printers and document management systems and this year celebrate 15 years in business.
The company was set up in 1993 by Richard Guttfield and Robert Kedgley and are now one of the 'top ten' Canon authorised dealerships in the UK.
The past 3 years have seen remarkable growth from GBP1.7 million to GBP5.7 million with profitability increased 4 fold. What exactly has been the reason for the success in recent years?
Robert Kedgley puts the success down to 4 factors:
"We have a great team of people here at Falcon, all of whom are dedicated to making sure that our customers get the very best experience in dealing with us.
"We offer very competitive pricing on the very best equipment so prospective customers can get the very best pricing for their new photocopiers without compromise.
"We introduced the Falcon pledge about 2 years ago which gives customers a great deal of comfort when making their decision, the pledge states that if Falcon are not the best copier company they have ever dealt with they get their money back.
"Lastly, all our efforts are focussed on providing the very best in after sales support, our customers really would be hard pushed to find better! It's a great offering that customers are happy to recommend to others."
In the past few years the percentage of corporate businesses that have selected Falcon as their supplier has increased significantly, Falcon's customers now include:
Glaxo Smithkline Virgin Radio Red Bull Racing Rolls Royce
Environmentally Sound:
With environmental issues in the forefront of people's minds the 'paperless office' has become high on the agenda with companies looking to reduce their carbon footprints and improve internal efficiencies. Falcon have been implementing document management systems for 10 years now and are accomplished in enabling companies to reduce the levels of paper used streamlining workflow processes.
Falcon occasionally request feedback from their customers to try and improve the service provided, here are a few of the comments made by customers:
"Falcon are a pleasure to deal with and I wholeheartedly recommend them," Steve Cowley - Glaxo Smithkline.
"I have never experienced better quality and customer service than Falcon," Andrew Parnes - Mace Construction.
For more information on Falcon Copiers please visit http://www.falcondocumentmanagement.co.uk, or http://www.falconcopiers.co.uk.
Christian Fitzgibbon, E: news@falconcopiers.co.uk, T: +44(0)1442-821147





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