BRUSSELS, June 3 /PRNewswire/ --
TechTeam Global, Inc., (Nasdaq: TEAM), a worldwide provider of information technology outsourcing and business process outsourcing services, announced today that it has been positioned by Gartner, Inc. in the Visionaries Quadrant of the Magic Quadrant for Help Desk Outsourcing, Western Europe report.
Earlier this year, TechTeam Global was positioned by Gartner in the Leaders Quadrant in both the Magic Quadrant for Help Desk Outsourcing, North America and the Magic Quadrant for Desktop Outsourcing Services, North America reports.
We are honored to be recognized by Gartner in these reports. We consider our positioning to be a testament to the substantial value that we deliver to our customers around the world, said Gary J. Cotshott, president and chief executive officer of TechTeam Global, Inc.
With our sharp focus on help desk outsourcing, desktop outsourcing and distributed infrastructure services, we bring deep expertise, execution excellence and ongoing innovation. Further, our company culture and organizational design enable us to be agile and responsive on a global scale. We are proud of our ability to partner with our clients to deliver cost savings, increased flexibility and high quality service, Cotshott said.
Magic Quadrant for Help Desk Outsourcing, Western Europe was authored by Gianluca Tramacere and Claudio Da Rold and was published on May 18, 2009. Magic Quadrant for Help Desk Outsourcing, North America was authored by Richard T. Matlus and William Maurer and was published on March 4, 2009, and Magic Quadrant for Desktop Outsourcing Services, North America was authored by William Maurer, Richard T. Matlus and Lilian Dutra and was published on March 3, 2009.
About TechTeam Global, Inc.
TechTeam Global, Inc. is a leading provider of IT outsourcing and business process outsourcing services to large and medium businesses, as well as government organizations. The company's primary services include service desk, technical support, desk-side support, security administration, infrastructure management and related professional services. TechTeam also provides a number of specialized, value-added services in specific vertical markets. Founded in 1979, TechTeam has nearly 3,000 employees across the world, providing IT support in 32 languages. TechTeam's common stock is traded on the NASDAQ Global Market under the symbol TEAM. For more information, call 800-522-4451 or visit www.techteam.com.
About the Magic Quadrant
The Magic Quadrant is copyrighted by Gartner, Inc., 2009, and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the Leaders quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Safe Harbor Statement
The statements contained in this press release that are not purely historical, including statements regarding the Company's expectations, hopes, beliefs, intentions, or strategies regarding the future, are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Actual results may differ materially from those expected because of various known and unknown risks and uncertainties, including, but not limited to, the inability to predict how the positions in the quadrants will affect the Company's sales and marketing efforts. These and other risks are described in the Company's most recent annual report on Form 10-K and subsequent reports filed with or furnished to the U.S. Securities and Exchange Commission. The forward-looking statements included in this press release are based on information available to the Company on the date hereof, and the Company assumes no obligation to update any such forward-looking statements.
Editor's Note: Christoph Neut, TechTeam Global's senior vice president and general manager for EMEA, will be speaking at the Gartner Outsourcing IT Services Summit in London on Tuesday, June 16, from 11:50 a.m. to 12:20 p.m. GMT. For more information, or to schedule an appointment, please contact Dimitry De Schepper at +32-2-620-2017 or email@example.com or Michael Rudd at firstname.lastname@example.org or +1-301-588-2900.
Contacts: TechTeam Global, Inc. Chris Donohue VP, Global Strategy Marketing +1-248-357-2866 email@example.com TechTeam Global, Inc. Dimitry De Schepper Marketing Director, EMEA +32-2-620-2017 firstname.lastname@example.org Boscobel Marketing Communications Michael Rudd +1-301-588-2900 Ext. 115 email@example.com
Chris Donohue, VP, Global Strategy Marketing, +1-248-357-2866, firstname.lastname@example.org, or Dimitry De Schepper, Marketing Director, EMEA, +32-2-620-2017, email@example.com, both of TechTeam Global, Inc.; Michael Rudd of Boscobel Marketing Communications, +1-301-588-2900 ext. 115, firstname.lastname@example.org