CHICAGO, December 26 /PRNewswire/ --

- World's Largest Conferencing Provider Plans to Extend Industry Leadership in Collaboration Services

InterCall, the world's largest conferencing provider and a leader in collaboration services, has announced the leadership team for the forthcoming launch of its Unified Communications offering. Three industry veterans have been brought together to develop and bring to market the next generation of enterprise collaboration services.

The team includes: -- Ken Kurz, Director of Unified Communications. Kurz is responsible for the end-user success of Unified Communications deployments; ensuring businesses have a more efficient, easier-to-use communications environment. -- Warren Baxley, Senior Director of Product Management & Development. The holder of five patents in the conferencing industry, Baxley is building out InterCall's global infrastructure for secure, reliable, and rapid integration of new productivity solutions. -- Herb Pyles, Vice President, Strategic Business Development, Acquisition & Integration. An InterCall veteran who has assisted in the development of many of the company's products and integration systems, Pyles is now developing solutions to help InterCall's Unified Communications solution optimise and enhance customers' existing voice and data network infrastructure.

"Unified Communications is a key link in our evolution from a global conferencing provider to a global communications provider," said Robert Wise, vice president of marketing and strategic business development for InterCall. "Unified Communications extends what conferencing has already accomplished for businesses of all sizes -- transforming how people communicate and collaborate."

According to Kurz, "Businesses are looking for today's core communication tools like mobile devices, Web conferencing and instant messaging services to work more seamlessly and based on their individual preferences. By integrating the tools employees use to connect with each other, Unified Communications promises to improve the way we do business."

"Because business and personal correspondence has become more complex, there is a definite need for a simplified experience," added Baxley. "The solution is convergence. However, the endless options in communications create separate systems that may not work together. These silos create barriers to integration."

Pyles concluded, "One of the greatest challenges facing the adoption of Unified Communications is the lack of open standards. Many of today's systems do not have a sufficient degree of interoperability. This deficiency reduces reliability, efficiency, and flexibility. Our goal is to lead the movement towards integrating these systems within an open architecture."

About InterCall:

InterCall, a subsidiary of West Corporation, is the largest service provider in the world specialising in conference communications. Founded in 1991, InterCall helps people and companies be more productive by providing advanced audio, event, Web and video conferencing solutions that are easy-to-use and save them time and money. Along with a team of over 500 Meeting Consultants, the company employs more than 1,500 operators, customer service representatives, call supervisors, accounting, marketing and IT professionals. InterCall's strong U.S. presence, which includes four call centers and 26 sales offices, is bolstered by a global reach that extends to Canada, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore, Japan and India. For more information, please visit

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Philip Chang,, or Katie Hasse,, both for InterCall, +1-312-263-2500