Lab director Professor Shrikanth (Shri) S. Narayanan and colleagues started out with the premise that : “Sarcasm, also called verbal irony, is the name given to speech bearing a semantic interpretation exactly opposite to its literal meaning.” With that in mind, they then focussed on 131 occurrences of the phrase “yeah right” in the ‘Switchboard’ and ‘Fisher’ recorded telephone conversation databases. Human listeners who sifted the data found that roughly 23% of the “yeah right”s which occurred were used in a recognisably sarcastic way. The lab’s computer algorithms were then ‘trained’ with two five-state Hidden Markov Models (HMM) and set to analyse the data – and the programmes performed relatively well, successfully flagging some 80% of the sarky “yeah right”s.
But what should a computerised ‘agent’ do if it detects sarcasm in a caller’s dialogue? “As for handling the sarcasm once it’s detected, a dialogue agent ought to do what real humans do and acknowledge it. Either generate some synthetic laughter or, for more advanced agents, somehow point out that it ‘gets’ the joke.” say the team.
And, by a set of circumstances which are almost certainly not coincidental, the SAIL team may be in a position to provide the requisite synthetic laughter. To Be Continued. . .
The paper, “YEAH RIGHT”: SARCASM RECOGNITION FOR SPOKEN DIALOGUE SYSTEMS was published in the proceedings of the 9th International Conference on Spoken Language Processing/INTERSPEECH 2006, p. 1838-1841.