RICHMOND, England, October 6 /PRNewswire/ -- IDOX plc (LON: IDOX) the specialist information and knowledge management company, has chosen Increase CRM, to implement and host a Microsoft Dynamics CRM solution.

In the first phase of the project, CRM experts Increase will provide IDOX with Microsoft SureStep(R) implementation services and a Hosted Microsoft Dynamics CRM 4.0 platform to streamline sales order processing and improve sales forecasting accuracy.

"We needed a central CRM system to help improve our reporting capabilities over our four Regional sales teams" comments John Bell, Project Manager at IDOX. "We currently rely on a Saleslogix system in order to provide sales forecast data to the IDOX Board. The system will also help us speed up the integration of our recent acquisitions: CAPS and Plantech as well as providing us with a superb platform for our critical commercial data." he said.

As the leading provider of document management software and services to UK local authorities, with a large market share, the IDOX sales team are focused on the highest quality account management via hosted Microsoft Dynamics CRM. Additionally, Increase's expertise will assist IDOX to more effectively track these relationships through a series of feature rich desktop, web or mobile device clients.

"We're extremely excited to work with such a successful and innovative technologist," said George Bliss, Marketing Director at Increase CRM. "A CRM strategy is all too often thought of as a means for boosting monthly sales revenue, but often the advantages of CRM for account management can be overlooked. This approach can increase the value of existing accounts which is key in the current economic climate, when budgets are being constantly squeezed and new spend is often deferred.

"Hosted Microsoft CRM, implemented with the Microsoft SureStep(R) methodology will mean a rapid, low risk and successful implementation of CRM for IDOX. At Increase we use Microsoft Dynamics CRM every day, so our Beyond Demand(TM) service ensures customers become addicted to our solutions and see hosted CRM as an integral part of their business."

About Increase CRM

Increase is passionate about making CRM software ridiculously easy, addictive and affordable. Increase's customers include small and medium-sized businesses in all sorts of market sectors. The thing they all have in common is an ambition to grow, improve their efficiency, and provide their people with the tools to serve their customers better.

Please contact: George Bliss Marketing Director +44(0)2080991303 george.bliss@increasecrm.com

Please contact: George Bliss, Marketing Director +44-(0)2080991303, george.bliss@increasecrm.com