Ten Commandments For Airlines

Following my Ten Commandments for Tech Companies – which changed their behavior not one whit...

Machine translation poetry

Nonsensical but oddly beautiful Bing and Google translations from Facebook posts in a variety of...

12 Common Mistakes In Empirical Social Science

Management students entering my thesis prep course without having been involved in research before...

Companies In Rehab (And Governments. And Universities.)

A guy messes up his life, and the lives of those around him. We send him for rehabilitation: A...

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Fred PhillipsRSS Feed of this column.

After a dozen years as a market research executive, Fred Phillips was professor, dean, and vice provost at a variety of universities in the US, Europe, and South America. He is a Senior Fellow of... Read More »